PSYC FPX 4900 Assessment 1 A Cultural Crisis with a Lack of Professional Competency

PSYC FPX 4900 Assessment 1 A Cultural Crisis with a Lack of Professional Competency:

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A Cultural Crisis with a Lack of Professional Competency: A Case Study

Lucia Cordova, a 32-year-old Hispanic woman, has been caring for her grandmother, Elena Cordova, who has been demonstrating possible memory problems. Elena moved in with Lucia and her husband Martin five years ago, following his death. Elena has recently demonstrated indicators of memory impairment, such as getting lost on her walks home from the park. Lucia and Martin became concerned after the police had to assist Elena in finding her way home following one of these incidents. Lucia, concerned about the likelihood of Alzheimer’s illness, spoke with her friend Hannah Kennard, a school counselor at Cargill Academy. Hannah and Lucia accompany her grandmother to see Dr. Bhandari, who specializes in memory and aging.

The visit to Dr. Bhandari’s office highlighted a need for more cultural competency across the healthcare system. Elena, who struggles with English, had trouble comprehending the doctor. Dr. Bhandari recognized this and instead aimed his explanations at Lucia. However, Lucia struggled to comprehend Dr. Bhandari’s heavy accent and was unable to transmit the doctor’s instructions to her grandma successfully. Elena was frustrated due to the communication breakdown, which may have harmed her treatment experience.

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PSYC FPX 4100 Assessment 1

PSYC FPX 4100 Assessment 2

PSYC FPX 4100 Assessment 3

Addressing Cultural Differences and Competency

The case study reveals Hannah, the school counselor, and Dr. Bhandari, the medical expert, to be culturally insensitive. Lucia, the granddaughter, exemplifies the concept of crossroads identity as she moves between her Hispanic ancestry and the dominant American society. Meanwhile, Elena, the grandmother, exhibits racial identity development features, such as aversion to relationships with people from different ethnic groups. Elena and Lucia’s close familial tie exemplifies the notion of familism, which is essential to Hispanic culture and emphasizes dependency at all stages of life.

Hannah and Dr. Bhandari’s lack of cultural analysis and contextual awareness resulted in their failure to provide culturally competent treatment. The lack of important information, skills, and attitudes toward cultural competency among healthcare personnel can have a significant influence on patient outcomes.

PSYC FPX 4900 Assessment 1 A Cultural Crisis with a Lack of Professional Competency

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Analysis of the Issues

Hannah and Dr. Bhandari’s interactions with Lucia and Elena revealed a lack of cultural competency. Cultural differences have a substantial influence on ethical issues and the quality of treatment delivered. They treated the matter with bias and lack of cultural knowledge by failing to address aspects such as age, gender, ethnicity, socioeconomic background, religion, and likely diagnosis. This mistake harmed the effectiveness of their care as well as Lucia and Elena’s treatment experience.

Theoretical Issues

Cultural identity development theories such as multiculturalism and familism shed light on the cultural problems addressed in this case study. Lucia’s capacity to adapt to Hispanic and American cultures shows a cross-cultural identity, but Elena’s reluctance may reflect racial identity development phases. The lack of cultural competency demonstrated by professionals such as Hannah and Dr. Bhandari has exacerbated these challenges by failing to understand and address the cultural circumstances involved.

Cultural Competency Approach

Cultural competence plays an important role in healthcare, necessitating training for professionals such as Dr. Bhandari and Hannah in order to efficiently traverse the United States’ multifaceted landscape. To offer culturally competent treatment, evaluate patients’ age, probable diagnoses, ethnicity, socioeconomic situation, religion, and gender. The project focuses on overcoming cultural differences through a thorough examination and the application of applicable perspectives.

An Analysis of the Issues

The case study demonstrates Hannah and Dr. Bhandari’s lack of cultural competency, which had a detrimental influence on their relationships with Lucia and Elena. These cultural distinctions created ethical quandaries and highlighted the larger consequences for other Hispanic Americans or ethnic groups. Ignoring cultural concerns can lead to biased practices and substandard care, emphasizing the importance of healthcare personnel developing cultural competency in order to properly meet their patients’ different requirements.

PSYC FPX 4900 Assessment 1 A Cultural Crisis with a Lack of Professional Competency

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Research Findings

Ostir et al. (2004) and Monserud (2019) provide important insights into tackling cultural concerns impacting Hispanic communities. These studies show that positive psychology therapies, strong social support, and religious participation may all improve the mental and physical health of older Hispanic people. These findings are especially pertinent to the case study of Elena and Lucia, indicating that applying such treatments might help them.

Conclusion Statement on Culture

The importance of cultural sensitivity is acknowledged, and ongoing efforts are being made to increase cultural understanding. Continuous education, professional growth, and self-assessment are critical for retaining cultural competency. The proposed principles and skills seek to successfully address cultural difficulties while fostering a client-centered paradigm of cultural competency in healthcare.

Personal Plan of Cultural Sensitivity

Cultural sensitivity requires ongoing education, self-reflection, and active participation in cultural traditions. Highlighting the benefits of apprenticeships, which are similar to trade-based learning in that professionals get insights from a variety of mentors, may considerably improve knowledge of cultural competency. Recognizing the limitations of present rules and lobbying for additional considerations can strengthen cultural competence initiatives.

PSYC FPX 4900 Assessment 1 A Cultural Crisis with a Lack of Professional Competency

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References

American Medical Association. (2018). AMA annual house delegates meeting: Board report 33, A-18, a “Plan for continued progress toward health equity D-180.981.” [PDF]. https://www.ama-assn.org/about/leadership/ama-s-strategic-plan-embed-racial-justice-and-advance-health-equity

American Psychological Association. (2016). Ethical principles of psychologists and code of conduct. http://www.apa.org/ethics/code/index.aspx

American Psychological Association. (2017). Multicultural Guidelines: An Ecological Approach to Context, Identity, and Intersectionality. Retrieved from: http://www.apa.org/about/policy/multicultural-guidelines.pdf

Balbim, G. M., Marques, I. G., Cortez, C., Magallanes, M., Rocha, J., & Marquez, D. X. (2019). Coping strategies utilized by middle-aged and older Latino caregivers of loved ones with Alzheimer’s disease and related dementia. Journal of Cross-Cultural Gerontology, 34(4), 355-371. https://doi.org/10.1007/s10823-019-09390-8

Bertram, C. (2017). Jean Jacques Rousseau. Stanford Encyclopedia of Philosophy. Retrieved from https://plato.stanford.edu/entries/rousseau/

Capella University. (n. d.) Introduction to Hays’s addressing model. A. Gilston. https://courserooma.capella.edu/bbcswebdav/institution/PSYC-FPX/PSYCFPX4900/210100/Course_Files/cf_hays_addressing_model.pdf

Comas-Díaz, L. (2012a). Cultural analysis: Looking through a multicultural lens. In Multicultural care: A clinician’s guide to cultural competence. (pp. 89–120). American Psychological Association. https://doi.org/10.1037/13491-004

Di Stefano, C., Gino, F., Pisano, G. P., & Staats, B. R. (2019). Learning by thinking: Overcoming the bias for action through reflection. Harvard Business School Working Paper, 16-058.

Flynn, L., Newton, C., & Walker, K. (2020). A systematic review of diversity training in health care organizations. Journal of Health Care Organization, Provision, and Financing, 57, 1–17. https://doi.org/10.1177/0046958020968123

Hays, P. A. (2016). Addressing cultural complexities in practice: Assessment, diagnosis, and therapy (3rd ed.). American Psychological Association.

Iribarren, S., Montoro, R., & Fraile, M. (2019). A psychoeducational intervention to improve mental health and physical activity in Spanish breast cancer survivors. International Journal of Environmental Research and Public Health.

PSYC FPX 4900 Assessment 1 A Cultural Crisis with a Lack of Professional Competency

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