Resilience And Change Discussion Paper
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Change is part of our daily healthcare environment. Clinical nursing judgments based on quality and safety, as well as protocols and standards, reflect our patient-centered care values.
What steps could you take to develop more resilience in your practice setting?
How might you communicate a change in practice to patients and nursing peers?Resilience And Change Discussion Paper
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Discussion Questions: Change Management in Healthcare Environment
According to Ignatowicz et al. (2023), healthcare organizations are constantly changing due to changing population demographics, technology advancements, disease patterns, and other discoveries, including new policies hence being part of daily healthcare settings. On the other hand, there has been an increasing demand for care practices founded on safety, quality, evidence-based, and patient needs, hence the need for care practices to evolve to meet these facets of effective care (Ignatowicz et al., 2023)Resilience And Change Discussion Paper. The concept of organizational resilience is recognized as an organization’s ability to anticipate, get ready for, respond, and adapt to changes and disruptions in its operations and healthcare settings to remain effective and prosper.
An organization’s resilience is critical to its effort to remain functional and practical despite changes in the care environment. For example, the emergence of Covid-19 has profoundly impacted health organizations in terms of care delivery. The challenges have helped organizations intensify the concept of resilience. Care organizations can adopt different steps or measures to remain resilient. These include; establishing and maintaining a supportive network of stakeholders in the organization, being flexible regarding change adoption, paying attention to organizational needs, and establishing positive relationships and purpose. According to Ignatowicz et al. (2023)Resilience And Change Discussion Paper, being resilient empowers an organization and its workers to remain at the peak of their performance, contributing to organizational success while adopting strategies to face challenges by being adaptable and competent in change management.
Navigating organizational change can be a source of concern among patients, nurses, and other healthcare professionals in the healthcare setting. According to Nancy & Dongre (2021), change can be challenging; hence effective communication, teamwork, education, and training play a critical role in ensuring successful change management. Different steps can be adapted to communicate change. This includes vision sharing with all involved parties. People need to know what and how aspects of change are to be ready. Secondly, there is communication, using the nurses and other stakeholders as change agents, ad finally, charting the oath for the intended change. While different communication channels can be used, the critical approach to the steps is to ensure maximum involvement of all parties involved, including nurses, leaders, and patients.
References
Ignatowicz, A., Tarrant, C., Mannion, R., El-Sawy, D., Conroy, S., & Lasserson, D. (2023). Organizational resilience in healthcare: a review and descriptive narrative synthesis of approaches to resilience measurement and assessment in empirical studies. 23(1). https://doi.org/10.1186/s12913-023-09242-9
Nancy, S., & Dongre, A. R. (2021). Behavior Change Communication: Past, Present, and Future. Indian journal of community medicine : official publication of Indian Association of Preventive & Social Medicine, 46(2), 186–190. https://doi.org/10.4103/ijcm.IJCM_441_20 Resilience And Change Discussion Paper
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