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D161 HIP Healthcare Improvement Project

D161 HIP Healthcare Improvement Project
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D161 HIP Healthcare Improvement Project Project

Evaluation And Closure (Capstone)

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Ariana Theys

Western Governors University

Leavitt School of Health

Prof. Ruthanne Chelius

March 27, 2024

Nursing Leadership and Management Capstone

The Global Care Wellness Centre Healthcare Improvement Project (HIP) offers evidence-based strategies to reduce inpatient falls. The project’s primary goals are using innovative fall-prevention technologies, changing the physical surroundings, and running staff training courses. Targeting high-risk patients and using methodical fall risk assessments would help the project greatly lower fall events, enhancing patient safety and lowering healthcare costs (Morat et al., 2023). This assessment aims to evaluate the general HIP performance by analyzing both the successes and difficulties faced during the project. Utilizing staff training, environmental changes, and fall risk assessments, Global Care Wellness Center’s fall prevention project sought to lower patient falls. This evaluation examines these interventions’ efficacy, financial results, and project conclusion, reviewing successes and obstacles.

To assess the success of the project, this assessment will underline important Key Performance Indicators (KPIs), such as the drop in fall incidence rates and staff training completion rates. It will also look at the financial side of the project, including budget comparisons and the sustainability of put-in-place solutions (Morat et al., 2023). Emphasizing the lessons learned and areas for development, the assessment also seeks insight into the closing of the project. This evaluation aims to provide pragmatic suggestions for the next quality enhancement projects in medical environments utilizing an exhaustive study of the process performance, financial results, and closing policies of the project,

Evaluation of the Project

Comparison of KPIs with the SMART Goal 

The SMART target for the fall prevention project at Global Care Wellness Centre is to lower patient falls by 20% by the end of the project on December 31, 2024. This objective is particular (seeking to lower falls), quantifiable (by 20%), realistic (supported by resources and leadership backing), pertinent (enhances patient safety and nursing practice), and time-bound (completion by the stated project end date) (Făgărășan et al., 2023).

KPI #1: Fall Incidence Rate Reduction

  • SMART Goal Consistency: The first KPI matches the SMART target to reduce fall incidences by 20% by December 31, 2024. This KPI tracks how directly patient fall rates are affected by the fall prevention tactics staff training, environmental improvements, and device use.
  • Measurement: Using EMR systems and event reports, we will track this by comparing the baseline fall rate with the rate at the project’s end.
  • Time-Limited: The 20% reduction goal guarantees that it is time-bound since it is to be finished by the end date of the project.

KPI #2: Staff Training Completion Rate

  • SMART Goal Consistency: The second KPI, staff training compliance (the percentage of nursing staff trained), supports the project’s SMART goal by ensuring staff are fall-prevention-ready. This works the objective of raising worker competence.
  • Measurement: This KPI will assess training completion rates and whether all nurses meet the competency standard by project’s end.
  • Time-Limited: Training completion will be monitored and monthly comparisons made to guarantee the last training goal is reached before the project’s conclusion (Saad Mohammad Alsaad et al., 2024).

KPI #3: Fall Risk Assessments

  • SMART Goal Consistency: The third KPI, the frequency of fall risk assessments, is crucial for accurately identifying and managing high-risk individuals. This corresponds to the more general aim of the SMART goal of preventing falls by means of consistent assessments and interventions.
  • Measurement: This KPI tracks how often patients designated as high-risk during the project undergo autumn risk assessments.
  • Time-Limited: The number of evaluations will be constantly monitored; by the end of the project, we want to have 100% completion.

Project Efficiency and Effectiveness 

Examining the use of time and money throughout the fall prevention project’s implementation helps one to assess its effectiveness. Originally scheduled to run for six months, the project came together overall despite small staff training delays brought on by scheduling difficulties. Training materials, staff time, and technology investments, for example, fall prevention equipment were among the resources assigned to the project that were most widely used. Stated resource management was made possible by the combination of Learning Management Systems (LMS) for tracking training completion and Electronic Medical Records (EMR) for real-time monitoring (Libadia et al., 2025). The project was kept within budget and on schedule despite a few resource-related difficulties, notably delays in acquiring various fall prevention technologies. Effective staff training, environmental changes, and technological integration help to explain the 23% drop. The schedule was altered, nonetheless, by delays in personnel training changes and equipment acquisition. These elements imply that future initiatives should schedule buffer times and distribute resources more wisely to avoid such delays and preserve intervention efficacy.

 Effectively, the interventions carried out during the project helped to lower patient fall rates. The project exceeded its intended goal of 20% by reducing fall events by 23%. This result shows that the interventions which comprised staff training, environmental changes (e.g., non-slip flooring, better lighting), and fall risk assessments (e.g., Morse Fall Scale) were quite successful (Luebbert et al., 2022). The 98% completion rate of fall prevention training among employees revealed enhanced competency and commitment to safety procedures. These treatments taken together improved patient safety and created a more patient-centered care environment. The fall prevention plan had a beneficial impact since the project was efficient in using resources and successful in reaching its aim of lowering patient falls.

Timeline Comparison 

The Global Care Wellness Centre fall prevention initiative included a six-month deadline for staff training, environmental changes, and fall risk assessments. Originally scheduled to start on July 1, 2024, and finish by December 31, 2024, the project’s unexpected delays in acquiring necessary fall protection equipment including non-slip flooring and bedside alarms caused the timeframe to be extended by three weeks, therefore pushing the completion date to mid-January 2025. The main causes of the delays were difficulties coordinating with suppliers for specialized fall-prevention technology, which needed further authorization and procurement time (Kuoppamäki, 2021). Furthermore, staff opposition to change resulted in some delays in training courses since certain team members first hesitated to follow new fall-prevention strategies. 

Mentorship programs and leadership-driven motivating tactics helped overcome this reluctance and expedite training once engagement was obtained. Procurement problems and opposition during training caused the project to be extended by three weeks. All important benchmarks, however, were reached within the revised schedule, thereby guaranteeing that the fundamental interventions were timely carried out and evaluated (Widdows et al., 2021). Although the delay affected the general schedule, it did not affect the main results of the project since important actions such as risk assessments and staff development were finished before the revised date. The three-week extension gave more time to solve minor implementation issues and permitted a more complete assessment of the efficacy of the project, therefore guaranteeing that all intended activities were carried out successfully.

Budget Comparison 

The fall prevention project at Global Care Wellness Centre has a $50,000 proforma budget for staff training, environmental changes, and fall protection equipment. The budget of the project grew by $4,500 mostly because of unforeseen equipment requirements and the longer training duration. The variance was required to satisfy the safety criteria of the hospital and maintain the quality of the project, consequently justifying the additional expenses. More flexible budget planning can help future initiatives meet unanticipated needs and guarantee the ongoing success of the project. The actual expenses came to $54,500, which produced a variance of +$4,500. Unexpected equipment needs and the extended training period which called for more resources were the main causes of this overage [See Appendices E].

The main cause behind the variance stem from unexpected equipment expenditures and an elongated training program. The total equipment expenses rose beyond projections by two thousand dollars because the planned budget only included basic safety items. Additional advanced technologies including motion sensors with automated alert systems became essential because they were needed to satisfy safety requirements. The training period ran longer than planned because employees refused at first then builders experienced delays (Pradhan et al., 201). The necessary fall-prevention training required an additional expense of $1,500 to successfully train all staff members. Additional expenses were essential because they enabled proper execution of fall-prevention strategies along with project success. The increase in costs beyond the budgeted amount was supported by the successful results which led to a 23% decrease in falls although the target was only 20% initially specified. The additional project costs were vital because they enabled the project to fulfill its established targets (Pradhan et al., 201). For upcoming projects, one should consider implementing adjustable budget strategies which will maintain project goals alongside handling unanticipated expenses.

Project Closure

Project closure includes final reports, stakeholder meetings, and training responsibility transitions. A formal closure document with completion checklists and sign-offs ensured stakeholder alignment. This material guarantees the sustainability of the project and supports the effectiveness of the interventions. The fall prevention project at Global Care Wellness Centre closed using a methodical approach to guarantee that resources were used wisely and that all activities were finished (Morat et al., 2023). The final status report, which compiled the results of the project including fall reduction rates, training completion, and adherence to fall risk assessments, was first finished This report guaranteed that all goals were reached and that stakeholders were notified of the outcomes, therefore acting as a thorough assessment of the whole project. The project team then held a last review meeting comprising hospital managers, nursing leaders, and the quality improvement team among important stakeholders. 

This conference lets one go over the achievements, difficulties, and any unsolved concerns of the project (Pidgeon & Dawood, 2021). The team also looked over the budget to make sure everyone understood any variances between the proforma and actual expenses. The workers used a delivery procedure including continuous fall prevention techniques to guarantee the sustainability of the project. This included shifting training duties to the continuous education division of the hospital, therefore guaranteeing that future employees would keep getting regular fall prevention instruction. Furthermore included in the hospital’s regular safety procedures were fall-prevention devices including bedside alarms and non-slip flooring. The team documented all lessons learned and made recommendations for future projects, which hospital leadership used (Widdows et al., 2021). The project closed successfully with good management of resources and completion of all tasks.

Recommendations and Lessons Learned

Recommendations for Future Projects

The Global Care Wellness Centre fall prevention initiative suggests numerous healthcare improvement projects.

  • Plan for Equipment Procurement

Plan for equipment acquisition far in advance and consider any delays in obtaining the required technology. The delay in acquiring new fall-prevention tools, such as motion sensors and automated alarm systems, prolonged the project duration and increased unanticipated expenses in this Work (Visvanathan et al., 2021). Future projects should have more reasonable schedules and buffer times for equipment acquisition to prevent delays.

  • Engage Staff Early

Early staff participation in the process is also highly advised. Early on in this project, a major obstacle was staff member opposition to change ( Jewell et al., 2020). Leadership should thus apply change management techniques including staff involvement in the decision-making process and incentives for engagement to solve this. This would assist lower opposition and boost support for fresh projects.

Lessons Learned

  • Continuous Stakeholder Engagement

One of the most important lessons discovered is the need for the ongoing involvement of stakeholders (Făgărășan et al., 2023). Frequent conferences with nursing leaders, hospital managers, and the quality improvement team guaranteed that any issues were resolved quickly and that resources were used wisely.

  • Ongoing Training and Refresher Courses

Future initiatives should stress the requirement of constant training and refresher courses to guarantee the sustainability of improvements (Libadia et al., 2025).

  • Utilizing Monitoring Systems

Tracking development should be used in the next healthcare improvement projects to guarantee reliable data collecting and analysis as monitoring systems like EMR and LMS are very important in this regard (Libadia et al., 2025).

Next Steps 

The next actions concentrate on continuous monitoring and extending the fall prevention campaign over the healthcare institution so guaranteeing its durability and continuous success.

Monitor Progress

 Track fall rates and evaluate the continuous success of the intervention depending on regular audits and data collecting utilizing Electronic Medical Records (EMR). The information will guarantee that all pertinent staff members comply with fall-prevention training and aid in pinpointing any areas needing work (Ware et al., 2025). Regular evaluations also provide the chance to spot any developing problems early on and enable program adaptation as needed.

Expand the Program

The fall prevention program ought to be extended into other hospital departments if one wants a wider influence. This development will enable uniform patient safety protocols all over the institution (Ware et al., 2025). Plans will also be created to include comments from families and patients regarding safety procedures, therefore guaranteeing that the program is not only efficient but also tailored to fit the demands of various patient groups.

Conclusion

The Healthcare Improvement Project (HIP) at Global Care Wellness Centre aimed to lower patient falls in inpatient environments by employing evidence-based approaches. The main goals were using innovative fall-prevention devices, changing the surroundings, and running staff training courses. By raising staff competency, strengthening safety precautions, and doing methodical fall risk analyses, the initiative sought to lower patient falls by 20%. The project produced successful outcomes above the original aim. The initiative proved the success of the applied treatments since it resulted in a 23% decrease in autumn events. Fall risk assessments were also regularly done, and 98% of employees finished the fall prevention training. These results immediately helped to lower healthcare expenditures, increase patient safety, and provide a safer hospital setting. Several factors helped the HIP at Global Care Wellness Centre to be successful. A big enabler was staff participation; most of the nurses completed the necessary fall prevention course. Effective management, especially the participation of quality improvement teams and nurse managers who guided and supplied resources all through the implementation phase, also helped the project to be successful. 

Furthermore, improving the project’s efficacy was the integration of technology, including motion sensors and Electronic Medical Records (EMR) for fall incident tracking. However, many obstacles slowed the project. Staff opposition to change especially in the early phases of the project presented one major obstacle. At first, several staff members were hesitant to follow fresh fall prevention guidelines. Peer mentoring and the involvement of leaders helped to offset this. Budget restrictions presented another difficulty that caused delays in procuring several fall-prevention tools, including sophisticated alarm systems. These delays elongated the project schedule and resulted in unexpected expenses. The success of this project depended much on the leadership and project management abilities. Good leadership gave direction and promoted cooperation among multidisciplinary teams. Promoting the objectives of the project and guaranteeing adherence to fall-prevention strategies depend much on nurse leaders. 

Overcoming initial resistance to change depended on their capacity to explain the value of the initiative and involve personnel at all levels. Regarding project management, despite obstacles, good organizing abilities and well-defined planning enabled me to maintain the project on schedule. The project stayed data-driven and outcomes-oriented using monitoring tools including the EMS for recording fall events and the LMS for tracking staff training. Dealing with issues including opposition to change and delays in equipment acquisition, these project management and leadership abilities were vital. Through ongoing communication, staff involvement, and feedback adaptation, the leadership team was able to complete the project reduce fall incidence, and improve patient safety.

Appendix A

SMART Goal Worksheet

Insert the SMART Goal worksheet from the D156 course

SMART 

Questions 

SMART 

Answers 

Specific: 

  • What is your project? (Be specific)
  • How will you accomplish this? (interventions)
  • The Healthcare Improvement Project (HIP) aims to reduce the incidences of patient falls in the inpatient units of Global Care Wellness Center. This intervention will include staff training, physical environment modification, and the use of specialized equipment to prevent fall incidences for this project.
  • Implement staff training and education about the measures that can be taken to prevent falls.
  • Put measures in place to reduce detect and prevent, falls, including non-slip flooring and sufficient lighting.
  • Adopt and incorporate additional technologies such as bed alarms and patient monitoring systems to notify the staff of prone-to-fall patients.
  • Design and implement a protocol for assessing the risk for falls within at least at the time of admission and periodic intervals.

Measurable:

  • What will you measure to determine your project’s success? (Indicators or metrics)
  • How will you know that change has occurred?
  • What percentage of the outcome will you accomplish, by date?

  • Falls will be assessed by a decrease of its incidence rates by 20% come the project completion date of December 31, 2024.
  • Fall rates will be changed through EMR filters and the review of incident reports on patient harm.
  • According to the specified targets, the project targets to reduce the incidence rates of falls by 20% before the end of the project implementation period, which is 31st December 2024. Thus, the proportion of the result that should be achieved by the specified date amounts to 20 percent.

Achievable: 

  • Based on your impact analysis and SWOT analysis, what support, resources, and justification exist for your project? 
  • Accordingly, based on the impact analysis and SWOT analysis, the Healthcare Improvement Project (HIP) can be described as being well-supported and justified. Finally, the impact ratio is computed by taking the total benefit score (15) and then the total risk score (5) with the result being 3. 0. This means that the advantages which can be expected from the project, for example, patient safety, costs reduction, and reputation, are far greater than potential threats that include costs of the project initiation and possible difficulties during implementation. The feedback from qualified personnel, effective management, and access to technological innovation also provides the project with practicality and success prospects.

Relevant:

  • Is your project worthwhile? 
  • Why does your project matter to the target population, the organization, and nursing practice? 

Yes, the project is worthwhile and definitely holds huge benefits. It achieves a high sense of patient safety, and quality which are core to the accomplishments of the organization mission and visions.

From the perspective of the target population (patients), it provides safer environment in a hospital and has a potential to decrease the fall incidents.

For the organization, it saves costs spent on the stay of patients in the hospital and legal expenses, and also improves the safety and quality of the organization.

For the nursing practice, it reduces the occurrence of the incidents, promotes safety, improves the knowledge and skills of staff on fall prevention, and increases job satisfaction by creating a safe environment.

Time-Bound:

Include these dates:

  • Health Placement Approval Date 
  • D156 Course Start Date
  • Project Start Date 
  • Project End Date
  • Expected Graduation Date

July 3, 2024

July 2, 2024

July 4, 2024

December 31, 2024 

January 15, 2025

SMART Project Goal: Synthesize your SMART answers from above into a statement that includes the specific, measurable, and time-bound elements.

My goal of my HIP, which began on 7/4/24 and will end on 12/31/24, aims to reduce patient falls by 30% by implementing a falls prevention staff training program that focuses on frequent falls assessments, physical environment change, and the use of specialist equipment. This project benefits from experienced people and leadership, access to the latest technologies and resources, and a high impact ratio. These practical aspects indicate that improved patient safety, lower costs, and better professional reputation for the business are all possible. The program is highly relevant because it reduces the occurrence of falls in a hospital context, consequently saving patients’ lives, lowers healthcare costs by limiting the length of stays and legal fees, and improves the reputation of the business in terms of safety and quality. Furthermore, it promotes a culture of safety and improves nursing practice quality, ultimately improving nurse work satisfaction and patient outcomes.

Process Key Performance Indicators 

To address the issue of falls, two critical Process KPIs should be identified: 

KPI # 1

The percentage of the nursing staff who received training regarding the new fall prevention program”. 

This KPI will assess the nursing staff competency level with regards to the new fall prevention protocols and it will assure that the educational part of the project has been implemented throughout the workforce.

KPI # 2

The total number of falls assessments done on high-risk falls patients in the implementation phase”.

This KPI will monitor the number of times fall risk assessment is conducted on patients identified as high-risk during the conduct of the project so that the important of patient assessment is kept and evaluated throughout the project.

Appendix B

Proforma Budget

Insert the Proforma Budget from the D157 course

Budget Item

Budget Operating Amount

Total Personnel Costs

$8,944.49

Project Manager

$3,365.00

Chief Nursing Officer (CNO)

$576.90

Director of Quality Improvement (DQI)

$685.05

Chief Medical Officer (CMO)

$423.04

Quality Improvement Specialist

$2,043.50

Data Analyst

$1,081.80

Implementation Coordinator

$769.20

Total Non-Personnel Cost

$5,460.00

Training and Development Costs

$1,500.00

Equipment and Supplies

$2,000.00

Consultation Fees

$1,000.00

Miscellaneous Expenses

$960.00

Total Cost of Overall Project

$14,404.49

Appendix C

Final Status Report

Insert the Final Status Report you completed during the D161 CPE

PROJECT SUMMARY 

REPORT DATE

PROJECT NAME

PREPARED BY

03/03/2025

Fall Prevention Initiative at Global Care Wellness Center

Name: Belinda May

PROJECT DESCRIPTION 

Global Care Wellness Center launched the Healthcare Improvement Project (HIP) to reduce inpatient falls. To improve patient safety and care, the project included staff training, environmental changes, and standardized risk assessment processes. The interventions were meant to follow evidence-based fall prevention guidelines, follow rules of regulatory compliance, and complement AACN Clinical Nurse Leader (CNL) abilities (Racelis et al., 2022). Planning, execution, and assessment were done in two phases to increase patient safety. Assessing risk factors, creating adapted treatments, and involving stakeholders took front stage in the planning process. Training healthcare personnel, including fall prevention technologies, and tracking patient outcomes comprised part of the implementation phase. Using stakeholder comments, data-driven outcome assessments, and Key Performance Indicators (KPIs), the evaluation phase ultimately evaluated the effectiveness of the project to guarantee long-term enhancements in patient safety.

PROJECT MILESTONES

LIFECYCLE PHASES

MAJOR TASKS AND ACCOMPLISHMENTS

Initiation Phase

Identified fall prevention as a top concern, won stakeholder buy-in, and matched NAHQ and AACN CNL competences. Determined needs utilizing fall reports and staff comments.

Planning Phase

Created risk assessment tools (Morse Fall Scale, Hendrich II), staff training programs, and environmental changes among other intervention plans. Designed evaluation measures employing tracking of Electronic Medical Records (EMR) data (Barbazza et al., 2021).

Implementation & Control Phase

Designed fall prevention systems (bedside alarms, non-slip flooring, improved lighting), and used E-MER real-time monitoring. Addressed initial staff opposition with incentives and leadership involvement.

Evaluation Phase

Key Performance Indicators (KPIs) including staff training compliance and fall incidence rates let one measure project effectiveness. Created the project impact report, stakeholder debriefings, and GoReact video reflections (Ward et al., 2022).

BUDGET OVERVIEW

PROFORMA COST

ACTUAL COST

VARIANCE 

CAUSE OF VARIANCE

$50,000

$54,500

+$4,500

Additional costs resulting from upgraded equipment for patient rooms and longer staff training courses.

TWO PROCESS KEY PERFORMANCE INDICATORS

KPIs

SUMMARY OF PROJECT PERFORMANCE IN MEETING KPIs

Staff Adherence to Fall-Prevention Protocols

The first KPI should track staff adherence to fall-prevention protocols, specifically the percentage of nursing staff following the new fall risk assessment procedures.

Staff Compliance with Fall Prevention Training

98% of the nurses finished the required fall prevention course, therefore enhancing their proficiency and commitment to safety procedures. This far over the required 90% compliance rate.

ONE EXAMPLE OF EFFICIENCY AND ONE EXAMPLE OF EFFECTIVENESS

EXAMPLES

EFFICIENCY

The project demonstrated high efficiency by utilizing resources effectively, ensuring timely completion of staff training with a 98% completion rate. Furthermore, real-time monitoring through EMR systems enabled timely identification and management of fall risks, which contributed to seamless implementation. 

EFFECTIVENESS

Staff training, risk assessments, and technology integration among the evidence-based interventions of the initiative reduced patient falls, therefore guaranteeing long-term safety benefits (Alruwaili et al., 2023).

PROJECT CONCLUSION

The Global Care Wellness Center Fall Prevention Initiative reduced patient falls by 23% using organized training, environmental changes, and risk assessment techniques. The initiative guaranteed a thorough and durable method of patient safety improvement by matching NAHQ healthcare quality domains with AACN CNL capabilities. To keep and improve project results, future recommendations call for continuous staff training, frequent review of fall hazards, and periodic upgrades to technology-based monitoring systems.

Appendices _ D

Proforma Item

Proforma Cost

Actual Cost

Variance

Cause of Variance

Total Personnel Costs

$8,944.49

$8,944.49

$0.00

No variance

Project Manager

$3,365.00

$3,365.00

$0.00

No variance

Chief Nursing Officer (CNO)

$576.90

$576.90

$0.00

No variance

Director of Quality Improvement (DQI)

$685.05

$685.05

$0.00

No variance

Chief Medical Officer (CMO)

$423.04

$423.04

$0.00

No variance

Quality Improvement Specialist

$2,043.50

$2,043.50

$0.00

No variance

Data Analyst

$1,081.80

$1,081.80

$0.00

No variance

Implementation Coordinator

$769.20

$769.20

$0.00

No variance

Total Non-Personnel Costs

$5,460.00

$5,460.00

$0.00

No variance

Training and Development Costs

$1,500.00

$1,500.00

$0.00

No variance

Equipment and Supplies

$2,000.00

$4,000.00

+$2,000.00

Unforeseen equipment needs (e.g., motion sensors, automated alert systems)

Consultation Fees

$1,000.00

$1,000.00

$0.00

No variance

Miscellaneous Expenses

$960.00

$960.00

$0.00

No variance

Total Cost of Overall Project

$14,404.49

$14,944.49

+$540.00

Additional training sessions and extended equipment costs

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Ware, A. M., Murray, D., & Gill, N. W. (2025). Effects of a modified nurse training program on completion rate of forms and assessments in the electronic medical record. CIN Computers Informatics Nursing4(8). https://doi.org/10.1097/cin.0000000000001256

Widdows, K., Roberts, S. A., Camacho, E. M., & Heazell, A. E. P. (2021). Stillbirth rates, service outcomes and costs of implementing NHS England’s Saving Babies’ Lives care bundle in maternity units in England: A cohort study. PLOS ONE16(4), e0250150. https://doi.org/10.1371/journal.pone.0250150

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