HSA5500CBE Section 01CBE Healthcare Leadership and Human Resources

HSA5500CBE Section 01CBE Healthcare Leadership and Human Resources (11 Weeks) – CBE – 2021 Fall Quarter Deliverable 06 – Conflict Management and Negotiation Strategies Deliverable 06 – Conflict Management and Negotiation Strategies

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Module 6

Sample: Proposed Negotiation Policy

Introduction

In your own words… discuss the scenario:

Due to recent financial strains, the Board of Directors at Wynn Regional Medical Center wants to implement a negotiation policy for hospital suppliers. As the Vice President for Human Resources at WRMC, you have been tasked with creating the negotiation process that the Purchasing Department will use when dealing with medical suppliers.

The following slides will share information on the new negotiation policy

Negotiation Model

State which model you chose.

Describe the negotiation model

Why this model was chosen

Phases of Negotiation

What are the phases of negotiation?

Share each stage and relate with example

Prepare

Exchange Information

Clarify

Bargain & Problem-Solve

Conclude- Sign (Watershed Associates, 2020).

You may need more than one slide for this.. Each phase may need a slide OR you can discuss each of these phases in your notes.

… Model

Why did you choose this model?

Common Mistakes

What are common mistakes made in negotiation

List three to four mistakes

Unprepared

…

Avoid mistakes

How will you avoid these mistakes?

Communication

…

Training on communication skills

Cultural Diversity and Negotiations

Explain how cultural diversity influence negotiations.

Communication

…

Communication is key to negotiations. What kind of communication happens with the negotiation can be determined by the culture of the negotiators. Some cultures need all negotiations in writing, this is the normal culture of business. Other cultures want only face0-to-face negotiations that happen in person or over the phone. How informal can the conclusion of the agreement be? Can we shake hands on it? Say yes? Or does it need to be in formal writing? Cultural diversity will also determine the ending of the negotiation, or what is needed to “seal the deal.”

(Thebusinessprofessor, 2020). (Salacuse, J., 2004).

Steps to Avoid Diversity and Cultural Conflicts

What are steps that HR professionals can take to avoid diversity and cultural related conflicts during negotiations?

Conclusion

References

Watershed Associates. (2020). Negotiation stages introduction. Retrieved from https://www.watershedassociates.com/learning-center-item/negotiation-stages-introduction.html

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