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MHA FPX 5042 Assessment 4 Team Development Analysis
Student Name
Capella University
MHA-FPX 5042 Team Development and Personal Leadership in Health Care Settings
Prof. Name
Date
Team Development Analysis
Introduction
Effective teamwork is crucial for the success of organizations, especially in healthcare, as it enhances efficiency and productivity by utilizing diverse skills, ideas, and experiences (Wooll, 2021). At BPL Plasma, where we collect source plasma for life-saving therapeutic medications, teamwork is vital for optimizing processes and increasing production. In early 2022, we transitioned to the Nexsys Persona PCS Plasmapheresis system to boost productivity, quality, compliance, yield, and donor satisfaction (Haemonetics, n.d.). As the project lead, I oversaw the training and ensured a smooth rollout.
Team Setting, Project, and Roles
The switch to new machines required comprehensive staff training and a successful implementation. Changes included installing stadiometers for height measurement due to the Nexsys Persona PCS machines’ customized collection volumes, replacing the previous weight-based presets (Haemonetics, n.d.). Training involved hands-on practice and procedure adaptation to the new equipment. New roles, such as Host and Verifier, were introduced to manage donor flow and verify machine parameters, ensuring donor safety.
Professionalism
Professionalism was key in managing the transition smoothly. Transparent communication with donors about the changes minimized confusion and complaints. Addressing issues promptly and offering inconvenience fees when necessary prioritized donor satisfaction (Indeed, 2021).
Development of Professional Values
Encouraging professional growth among team members fosters loyalty and high performance. Strategies such as modeling professional behavior, providing feedback, and supporting individual development plans contribute to team cohesion and success (Choi, 2021).
Team Alignment
BPL Plasma’s mission, vision, and values emphasize patient well-being, integrity, success, teamwork, and dignity. Aligning the team with these principles involves consistent communication and reinforcing the organization’s purpose (Johnson & Beckler, 2021).
Coaching Strategies
Effective leadership and coaching are essential for team success. Understanding individual strengths and weaknesses, promoting transparency, setting clear goals, and providing constructive feedback are key strategies for enhancing team performance (Center for Management & Organization Effectiveness, n.d.).
Conclusion
The transition to Nexsys Persona PCS machines presented challenges but also opportunities for growth and development within the team. Effective leadership, clear communication, and commitment to professional values ensured a successful transition and alignment with BPL Plasma’s mission and values.
References
Center for Management & Organization Effectiveness. (n.d.). 10 effective coaching strategies to drive team success. https://cmoe.com/blog/10-effective-coaching-strategies-help-drive-team-success/
Choi, C. S. (2021, June 1). 7 ways to support employee growth and development. Glassdoor. https://www.glassdoor.com/employers/blog/support-professional-development/
Haemonetics. (n.d.). Plasma Collection. https://nexsyspcs.haemonetics.com/en
Indeed. (2021, February 22). Why professionalism is important in every aspect of work. https://www.indeed.com/career-advice/career-development/why-is-professionalism-important
Johnson, A., & Beckler, E. (2021, April 27). 3 steps to ensure organizational alignment by keeping the mission and vision front and center. Training Industry. https://trainingindustry.com/articles/leadership/3-steps-to-ensure-organizational-alignment-by-keeping-the-mission-and-vision-front-and-center/
MHA FPX 5042 Assessment 4 Team Development Analysis
Wooll, M. (2021, October 25). The importance of teamwork for agility at work. BetterUp. https://www.betterup.com/blog/importance-of-teamwork#:~:text=Teamwork%20in%20the%20workplace%20means,on%20getting%20the%20job%20done.
Table 1: Project Roles and Responsibilities
Role | Responsibilities |
---|---|
Project Lead | Oversaw training and ensured a smooth rollout. |
Host | Managed donor flow. |
Verifier | Verified machine parameters to ensure donor safety. |
Table 2: Key Strategies for Team Development
Strategy | Description |
---|---|
Transparent Communication | Minimizes confusion and complaints among donors by clearly explaining changes. |
Prompt Issue Resolution | Addresses issues quickly and offers inconvenience fees when necessary to maintain donor satisfaction. |
Professional Behavior Modeling | Demonstrates expected professional behaviors to team members. |
Feedback and Support | Provides constructive feedback and supports individual development plans to enhance team cohesion and performance. |
Consistent Communication of Values | Aligns the team with the organization’s mission, vision, and values through regular reinforcement. |
Clear Goal Setting | Establishes clear, achievable goals and provides constructive feedback to enhance team performance. |
Understanding Individual Strengths | Identifies and leverages individual strengths and weaknesses to promote overall team success. |
MHA FPX 5042 Assessment 4 Team Development Analysis
Table 3: Impact of Team Development Strategies
Outcome | Impact |
---|---|
Enhanced Team Cohesion | Promotes loyalty and high performance through professional growth and development. |
Improved Donor Satisfaction | Achieved through transparent communication and prompt issue resolution. |
Successful Transition Implementation | Effective training, role adaptation, and professional values ensured a smooth transition to the Nexsys Persona PCS system. |
Alignment with Organizational Values | Consistent communication and reinforcement of the mission, vision, and values ensure team alignment with BPL Plasma’s principles. |
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